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    • Home
    • Solutions
      • Customer Contact Tracking
      • Payment Assistance Svcs
      • Dwelling Assessment
      • Weatherization Services
      • Appointment Scheduling
      • Materials Tracking
      • Contract Reporting
    • Services
      • Services
      • Support
      • Compliance
    • Contact Us
    • About Us
      • About Us
      • Our Story
      • Our Service Partners

  • Home
  • Solutions
    • Customer Contact Tracking
    • Payment Assistance Svcs
    • Dwelling Assessment
    • Weatherization Services
    • Appointment Scheduling
    • Materials Tracking
    • Contract Reporting
  • Services
    • Services
    • Support
    • Compliance
  • Contact Us
  • About Us
    • About Us
    • Our Story
    • Our Service Partners

Department of Community Services and Development Requirements

The staff at ServTraq© make every effort to help customers comply with the data requirements and program policies contained within the database transfer rules set by the Department of Community Services and Development (CSD) for the EARS reimbursement reporting system, Weatherization Database and the CORE payment assistance system.

We will maintain this page to minimize impacts of changes on customers and those they serve and to provide information that may not reach agencies through CSD communications. We will be working on sending notices as changes are made to this page

EARS Reimbursement Reporting System

 Upcoming changes from CSD*

  • Bridge Project
    • CSD Guidance - HERE
    • CSD Documentation
      • None

Issues

  • IE Compatibility Browser Only
  • Outdated Navigation – difficult to use
  • Reports missing section numbers

Recommendations


Responses from CSD

Weatherization Database

Upcoming changes from CSD*

  • eCore
    • CSD Guidance - HERE
    • CSD Documentation
      • None
  • Dwelling Interest Booking Service (DIBS)
    • CSD Guidance
      • None
    • CSD Documentation
      • None
  • Bridge Project
    • CSD
    • Guidance
    • Documentation
      • None

Issues


Recommendations


Responses from CSD

CORE Payment Assistance System

Upcoming changes from CSD*

  • SSN Death Match Delay
    • CSD Guidance
      • None
    • CSD Documentation
      • None

Issues

  • No verification from utility of payment receipt from State Controllers Office

Recommendations


Responses from CSD

 


*All changes are dependent on CSD and may not occur as communicated here. 

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